By Personal Data, we mean any information that can either itself identify you as an individual ("Personally-Identifying Information ") or that can be connected to you indirectly by linking it to Personally-Identifying Information.
As a visitor, you can browse our Website to find out more about our Website. You are not required to provide us with any Personal Data as a visitor. When you visit the Site, we collect and store certain information to improve security, analyses trends, and administer the Website to assist us in improving customer experience. We use this information to evaluate traffic patterns on our Website so that we can make it more useful to our visitors.
We collect your Personal Data when you register with us when you express an interest in obtaining information about us or our products and services when you participate in activities on our Website or otherwise contact us.
We will only collect your Personal Data if we have a proper reason for doing so, e.g.: to comply with our legal and regulatory obligations; for the performance of our contract with you or to take steps at your request before entering into a contract; for our legitimate interests or those of a third party; or where you have given consent. A legitimate interest is when we have a business or commercial reason to use your information, so long as this is not overridden by your rights and interests. In some cases, we may also have a legal obligation to collect personal information from you or may otherwise need the personal information to protect your vital interests or those of another person (for example, to prevent payment fraud or confirm your identity).
Our primary goal in collecting your Personal Data and other personal information is to provide you a safe, efficient, smooth, and customized experience. This allows us to provide courses, study material, tutorials that most likely meet your needs and to customize our Website to make your experience safer and easier. We also use your Personal Identifiable Information together with other Personally Non-Identifiable Information to help us better understand our users and to improve the content and functionality of our Website. The information we get from you helps us personalize and continually improve your experience on our Website. We do not voluntarily make this information available to third parties, nor do we use it for any other purpose, except as set out herein.
When you visit our Website, as part of a purchase of one of our courses or registering on our Website, we may collect a variety of information that you will voluntarily provide to us via one of our contact forms, via a chat or phone session (Personal Identifying Information), such as:
With the help of back-end applications, we aim at providing better services and better interaction with teachers, depending on the beneficiary’s line of interest. We also may ask for this information at other times, such as when you enter contests or other promotions sponsored by us and/or our partners. If you use a feature that requires payment of fee options like NEFT or Card will appear. In case of payments via credit or debit card, we will redirect you to registered payment gateways such as Razorpay, CCAvenue, PayUBiz, and other such registered gateways. You may store and save your payment details like card numbers with the gateway. We do not have access to this data. All payment transactions are processed through secure payment gateway providers. We do not store any card information (other than the last 4 digits of your card) in our servers.
When you use one of our paid products, we track the web pages, and information that has been accessed by you, and store it on our servers. This enables us to track items that you have completed and those that you need to see.
The users' full name and his/her display picture can be publicly displayed on the Website. Depending on what profile and what services they are seeking, EVidya can ask for more information relating to address, billing information, certificates, past employment information, etc.
eVidya can use technologies such as cookies, clear gifs, log files, and flash cookies for several purposes, including to help understand how you interact with our site and services, to provide a better experience.
We use the personal information we collect, including your Personal Data where it is necessary to deliver the services you have requested, where it is necessary to exercise or comply with legal rights or obligations, or for normal business purposes of the kind set out in this Policy.
We will use your personal information to provide, analyze, administer and improve our services, to provide you with a personalized experience on our Website (especially, by offering you services that are best suited for you), to contact you about your account and our services, to provide you customer service, to provide you with personalized marketing and to detect, prevent, mitigate and investigate fraudulent or illegal activities.
We further use your personal information to determine your general geographic location, provide localized courses and classes, provide you with customized and personalized study material, recommendations, determine your Internet service provider, and help us quickly and efficiently respond to inquiries and requests and enforcing our terms (such as determining free trial eligibility) and communicate with you concerning our service (for example by email, push notifications, text messaging, and online messaging channels), so that we can send you details about new features and content available on the Website, special offers, promotional announcements, surveys, and to assist you with operational requests such as password reset requests.
Visitors' data or information will be deleted from the website repository at an interval of six months. User data or Information will be deleted if the user didn't use the site for one year with an intimation email. Further that if any user or visitor wants to erase personal data from our website, it needs to be email email@example.com with proper reason.
eVidya is a community. We offer several features that allow members to connect and communicate in public or semi-public spaces, such as Forums and Teams. Please be sensible and judge before posting in these community spaces or sharing your personal information with others on eVidya. Be aware that any personal information you submit there can be read, collected, or used by others, or could be used to send you unsolicited messages.
We use other companies, agents, or contractors ("Service Providers") to perform services on our behalf or to assist us with the provision of providing services to you. We engage Service Providers to provide marketing, advertising, communications, infrastructure, and IT services, to personalize and optimize our service, to process credit card transactions or other payment methods, to provide customer service, to collect data, to analyze and enhance data (including data about users’ interactions with our service), and to process and administer consumer surveys. While providing such services, these Service Providers may have access to your personal or other information.
We do not authorize them to use or disclose your personal information except in connection with providing their services.
Note to our customers across the world: We transfer your personal information from the European Economic Area and Switzerland to India. By submitting your data and/or using our services, you consent to the transfer, storing, and processing of your personal information in India.
We shall try to take all precautions to protect the personal information both online and offline. We will try to protect your information using technical and administrative security measures to reduce the risks of loss, misuse, unauthorized access, disclosure and alteration. We have standard SSL certification which basically helps us create a secure connection between our server and user to render any information or action. Some of the safeguards we use are firewalls and data encryption, physical access controls to our data centres and information access authorization controls. Only user passwords are encrypted in 64-bit encryption and stored because generally users use the same password on multiple sites, to prevent any kind of theft, piracy or unauthorized access. If you believe your account has been abused or hacked, please contact us by sending us an email at firstname.lastname@example.org.
Under no circumstances, we rent, trade, transfer or share your personal information that we have collected with any other company for their marketing purposes without your consent. We reserve the right to communicate your personal information to any third party that makes a legally compliant request for its disclosure.
We have appropriate security measures to prevent your Personal Data from being accidentally lost or used or accessed unlawfully. Processing your Personal Data will be done only in an authorized manner and subject to a duty of confidentiality. We also have procedures–in-place to deal with any suspected data security breach. We will notify you about any applicable regulator of a suspected data security breach where we are legally required to do so.
Notwithstanding anything contained anywhere in this Agreement; we cannot assure absolute security to your personal data and by entering or by logging into our website, you explicitly agree not to sue us for any data breach.
We transfer cookies, which are small files containing a string of character, to your IP address, giving the browser distinct identification, in order to keep track of the user's preferences. Furthermore, these files also help in logging-in faster and they act as a mechanism to determine user trends. The data thus retrieved from the user’s IP address, enables us to enhance our offers, including but not limited to more content in areas of greater interest to most users.
We use third parties to help us provide services to You including the fulfillment of service, processing of payments, monitoring site activity, conducting surveys, maintaining our database, administering emails, and administering contents, and to provide aggregate, comparative information on the performance of our website to us and a select group.
It is open for you to customize our usage of your personal information to communicate with you, to send you marketing information, how we provide you with customized and relevant advertising, and whether you want to stay signed into your account.
If you do not wish to receive marketing communications from us, you can unsubscribe from the link in the email you would receive or change your Communication preferences or indicate your communication preferences. You can also reach us via chat, WhatsApp, call or email to block promotional communication to you. Keep in mind, we do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent.
All rights, including copyright, in this Website are owned by or licensed to us. Any use of this Website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without our permission. You are prohibited from modifying, copying, distributing, transmitting, displaying, printing, publishing, selling, licensing, creating derivative works or using any content available on or through our Website for commercial or public purposes. You must not modify, distribute or re-post something on this Website for any purpose.
You acknowledge that you do not acquire any ownership rights by downloading copyrighted material. Trademarks that are located within or on our Website or a website otherwise owned or operated in conjunction with eVidya shall not be deemed to be in the public domain but rather the exclusive property of eVidya, unless such site is under license from the trademark owner thereof in which case such license is for the exclusive benefit and use of eVidya, unless otherwise stated.
eVidya does not have any express burden or responsibility to provide you with indications, markings, or anything else that may aid you in determining whether the material in question is copyrighted or trademarked. You shall be solely liable for any damage resulting from any infringement of copyrights, trademarks, proprietary rights, or any other harm resulting from such a submission. By submitting material to any public area of the Website, you warrant that the owner of such material has expressly granted eVidya the royalty-free, perpetual, irrevocable, non-exclusive right and license to use, reproduce, modify, adapt, publish, translate and distribute such material (in whole or in part) worldwide and/or to incorporate it in other works in any form, media or technology now known or hereafter developed for the full term of any copyright that may exist in such material. You also permit any other end-user to access, view, store, or reproduce the material for that end user's personal use. You hereby grant eVidya, the right to edit, copy, publish and distribute any material made available on the Website by you.
If you come across any abuse or violation of these Terms, please report to email@example.com.
Licensee does not warrant that this website, its servers, or email sent by us or on our behalf are virus-free. We will not be liable for any damages of any kind arising from the use of this website, including, but not limited to compensatory, direct, indirect, incidental, punitive, special or consequential damages, loss of data, goodwill, business opportunity, income or profit, loss of or damage to property and claims of third parties.
Under Information Technology Act 2000 and rules made thereunder, the name and contact details of the Grievance Officer are provided below:
By having an eVidya account, you have explicitly given consent to us to capture images (followed by analysis), camera/mic permissions to make video calls, and record the same.
eVidya may disclose information:
In the event of any dispute arising between the parties concerning this Agreement, the same shall be referred to the Sole Arbitrator and the arbitration shall be following the Arbitration and Conciliation Act of 1996. The language of the arbitration proceeding shall be English. The seat and place of arbitration shall be Kolkata and the decision of the Arbitrator shall be final and binding on both parties herein.
This contract shall be subject to the exclusive jurisdiction of courts in Kolkata, West Bengal, India and shall be governed by Indian laws.